March Networks Retail Professional Services cover installation, implementation, training and outsourced services, backed up with service level agreements (SLAs).

Our retail industry experts carry out data investigations, identify areas of highest risk through shrink assessment, and train and coach employees to improve performance and reduce risk. These professional services are complementary to our Extreme Loss Prevention software suite.

Installation Services (initial deployment)

• New Installation Project Management (for Extreme LP)
• POS Data Integration (Retail Transaction Integration or Extreme LP - Cruncher)
• IP Video Integration (third-party)

Implementation Services (ongoing services)

• Implementation Effectiveness Management
• Shrink Assessment (KPI Analysis)
• Store Audits (StoreWalk)
• Transaction Profile Customization

Dashboard Customization (Operational Product Configuration)

• IP Video: Managed Video Network Services
• Training Programs
• End-User Product Training
• Staff Training and Coaching
• Retail Best Practices Training (Consulting Services)

Service Level Agreements

• Operational Support SLAs (Silver, Gold, Platinum)
• Data Investigation SLAs
• Technical Support SLAs